Question 1

What makes ATHLYST different?

Accepted Answer

Three things: clinical doses on every active, no proprietary blends anywhere in the catalog, and NABL-accredited third-party testing on every batch. The full label is the formula. Certificate of Analysis is available on request.

Question 2

Is the protein content real?

Accepted Answer

Yes — and we publish the test reports to prove it. Every batch is sent to a NABL-accredited third-party lab for protein quantification by Kjeldahl method, plus screening for heavy metals and microbial contamination. COAs are available on request through your account or support email.

Question 3

How does the FAST-ABS Enzyme Matrix work?

Accepted Answer

It's a digestive enzyme and probiotic system — Protease Complex plus Bacillus Coagulans — added to support protein utilisation and digestive comfort. It's not a magic ingredient. It's standard sports nutrition science, dosed properly.

Question 4

Where are the products manufactured?

Accepted Answer

In HACCP, ISO 22000 and GMP-certified facilities, with FSSAI registration for Indian distribution. Raw whey is sourced from European and US dairy supply chains. Final manufacturing and quality control are done in India.

Question 5

Is it suitable for lactose-intolerant athletes?

Accepted Answer

Complete Isolate contains under 1% lactose and is well-tolerated by most lactose-sensitive people. Optimized Whey contains some lactose from the concentrate portion (about 1.2g per serving). If you have severe lactose intolerance, start with Complete Isolate.

Question 6

When should I take each product?

Accepted Answer

Protein: post-workout or as a snack. Creatine + HMB: any time, daily, consistently. Pre-Workout: 20–30 minutes before training. BCAA + EAA: during training. Multivitamin: with breakfast. Omega-3: with a meal that contains some fat.

Question 7

Free shipping and COD?

Accepted Answer

Free shipping on orders above ₹999. Below ₹999, it's ₹79 flat. COD is available up to ₹5,000. Pan-India delivery in 2–5 business days.

Question 8

Returns?

Accepted Answer

7-day returns on unopened products. Damaged or wrong items replaced at no cost. Email support@athlyst.ae — average reply time is under 12 hours.

Question 9

Subscribe & Save?

Accepted Answer

15% off every order on monthly auto-delivery. Pause, skip or cancel anytime. No fees, no commitment.

Question 10

Is there a launch discount?

Accepted Answer

Yes — code ATHLYST20 gets you 20% off your first order. Reserved for our founding members.

Question 11

Is ATHLYST™ protein suitable for vegetarians?

Accepted Answer

Yes — whey protein is derived from dairy (a by-product of cheese making), making it suitable for lacto-vegetarians. It is not suitable for vegans.

Question 12

Do you offer bulk or wholesale pricing?

Accepted Answer

Yes, for orders above 10 units or for resellers, please contact us at contact@athlyst.ae with your requirements.

Question 13

What is your FSSAI license number?

Accepted Answer

All ATHLYST™ products are manufactured in FSSAI-certified facilities. The FSSAI license number is printed on each product label.

Question 14

Can I use referral credits with a coupon code?

Accepted Answer

Currently, referral credits and coupon codes cannot be combined in a single order. You can choose which one to apply at checkout.

Question 15

How do I track my subscription orders?

Accepted Answer

Subscribe & Save orders are processed every 30 days. You will receive a tracking email for each shipment. You can also check your order history in your account.

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